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- - E-Mail for All - - - EMFA-EVENT - - - Universal Access - - http://www.iaginteractive.com/emfa - Details Below Universal Internet - Comments and Responses #1 ---------------------------------------------- As you catch up with the essays feel free to send your brief comments in over the weekend. Send your general comments and essay responses to: emfa@publicus.net Thanks. The following messages are included in this digest: (Titles written by event host.) 1. Ann Wrixon - SeniorNet Learning Centers 2. Jon Bernstein - Save the E-Rate 3. Alfonso Gumucio Dagron - Digital Divide - Who is Right? 4. Shahidul Alam - Internet in the "South" 5. Bruce O. Young - Rural Access and E-mail -- -- -- -- -- -- -- -- -- [1] From: Ann Wrixon <AnnWrixon@aol.com> Subject: Comments Mr. Paulson's essay "Health Information and 55+ People on the Internet" is satire at its best. Hilarious yet with an extremely serious message. His comparison of computer illiteracy to deadly viruses could not be more apt given that our economy is increasingly being driven by information, and that much, if not most, of this information is delivered and processed by computer technology, so computer literacy is clearly an economic necessity. Although it is obvious to most people that in an information-based economy people need computer skills to be employable, it is not as obvious that information and computer technology are having a much more far reaching impact on our society. As a result I have often been questioned about why older adults need computer skills as most are near the end of the careers or retired. Clearly, many older adults cannot afford to retire, do not wish to retire or are interested in second careers and need these skills, but the issue that I want to address is that this technology is fundamentally changing our society, including how we purchase goods and services, access information and form communties, so that the ability to use this technology becomes a requirement for full participation in society. My thesis is that the changes taking place are so fundamental to the fabric of our society that access to technology will become one of the most important human rights issues of the next century. Clearly, access does not only affect those over 55 but this segment of the population is the one most often overlooked in the public policy debates about computer literacy. Although more and more people over the age of 55 will be computer literate as the current group of baby boomers, many of whom are becoming computer literate in the workplace, become elders. Nevertheless, the current group of 70 million people over the age of 55 will need special assistance in becoming computer literate. It is helpful to remember that many of these people will live another 20 to 40 years so this is not a problem that will disappear in the near future. In dealing with teaching older adults computer technology Mr. Paulson also identifies the key obstacle which is "computer-phobia." SeniorNet has developed a model of teaching older adults about computer technology which effectively deals with this issue. SeniorNet's computer Learning Centers have a peer-based model of teaching technology that has successfully taught 100,000 older adults. SeniorNet currently has 126 Learning Centers in 35 states, and is expanding rapidly. It is clear, however, that there is a need for a much larger program to reach all of the people who need it. I agree with Mr. Paulson that, "it [would] be great if a collaborative venture in which organization such as the AARP, National Council on Aging, Centers on Aging at state universities, SeniorNet Learning Centers, and APCUG could work together to produce a model that could be replicated at one-computerlabs in the lobbies of community centers, small branch libraries, retirement homes, and other places where underserved older people could easily congregate." SeniorNet currently collaborates with dozens of local site sponsors to host Learning Centers, including sites in community centers, libraries, retirement homes, shopping malls and other places where underserved older people congregate. The obstacle that I see in expanding this model is the financial support needed. I think the most effective collaboration would be a concerted effort I would call "bringing wisdom to the information age" that would teach our elders to participate in the new information age by teaching them technology skills using the model that SeniorNet has developed since we know it is effective in dealing with the "computer-phobia" afflicting many older adults. This effort would need the support of national, and local non-profits in conjunction with corporate, philantrophic and government entities to be successful. I believe this is a doable project. The financial support to establish 1,800 addtional Learning Centers could come to about $50 million. These centers could train between 10 and 20 million people over 10 years which would have a significant impact on the computer literact level of our elders. I also believe that the in-person teaching and community that develops at Learning Center sites has an important impact on the on-line communities of older adults that are currently developing, but since this is so long already I will develop those ideas in a separate post. In a later post I would also like to expand on the idea of using other medium (ie, television) to promote computer literacy. Ann Wrixon Executive Director SeniorNet 1 Kearny Street, 3rd Floor San Francisco, CA 94108 (415) 352-1210 annwrixon@seniornet.org [Check out SeniorNet at: http://www.seniornet.org ] -- -- -- -- -- -- -- -- -- [2] From: JBernstein@nea.org Subject: E-rate Further to your discussion about the schools and library fund, I wanted to pass along an alert that the National Education Association and other school groups are sending out to interested parties. We are very interested in having people communicate their support for the E-rate to Congress, the FCC and local and long distance telephone providers. Please help us if you can. Our alert follows: We need your help to Save the E-Rate Now! As you know, the Telecommunications Act of 1996 calls for schools and libraries to receive discounted access -- known as the E-Rate -- to the Internet and to a wide range of telecommunications services and internal connections. This historic program will provide up to $2.25 billion per year in discounts to enable school children and library users across America to access the Internet and other information technology. But now, critics of the E-Rate discounts are trying to pull the plug on the program: *Some local phone companies have filed a lawsuit that could gut the E-Rate program. *Some long-distance carriers are threatening to pass their costs along to consumers by adding a line-item to residential customers' bills. *Some Members of Congress are threatening to reduce key services and funding under the E-Rate program. *The Federal Communications Commission is considering reducing E-Rate services and funding in response to these threats. You can help save the E-Rate program for your schools and libraries today. Pass this alert on to others who care about getting kids connected and click here to reach Save the E-Rate Campaign's automated e-mail action center. From there, you can send a message to Congress, the FCC, and telecommunications companies in support of the E-Rate program. Or, point your Web browser to http://congress.nw.dc.us/e-rate. Thank you for helping us to Save the E-Rate Now! Jon Bernstein Senior Professional Associate National Education Association ***************************************************************** * Only the individual sender is responsible for the content of this message, and the message does not necessarily reflect the position or policy of the National Education Association or its affiliates. -- -- -- -- -- -- -- -- -- [3] From: Alfonso Gumucio Dagron <agumucio@guate.net> Subject: RE: EMFA: T2E2 & T2E3 Somebody is not being very serious... "We see no significant differences in basic access (to Internet) among racial groups in the United States." - David S. Birdsell "The recently released Vanderbilt study on Internet and Race suggests that, relative to the Internet, the glass is half empty for Blacks. The authors see the "digital divide" widening and that race is pivotal in explaining this phenomenon." - Anthony Wilhelm So, how "universal" is e-mail within de United States? -- -- -- -- -- -- -- -- -- [4] From: Shahidul Alam <shahidul@drik.net> Subject: Text version of article The Wild Flowers of the Internet The beauty of the Internet, they all tell us, is that nobody owns it. Of all the hype about the Internet, this perhaps is the biggest lie of all. The Internet is no ethereal medium that flows ubiquitously through our universe. Physically it consists of computers, telephone sets, satellites, and cables. All things that somebody owns. It is peopled by providers, users and regulators. The users are mainly wealthy, white and male. After all, it was the US military that set it up, and the US that propagated it. The etiquette developed for the Internet is an entirely western construct, and the lingua franca for the net is English. The ownership of the information content on the net is almost exclusively Northern, and even the few web sites that are developed by southern organisations are mostly located physically in servers in the USA. Information flow on the net, is almost entirely North to South. For all effective purposes, it is largely the North that owns the net. Activists in the South, however, have found innovative ways of fighting this hegemony. In Bangladesh, the first Email network was setup using Fidonet technology, with a 286 machine as a server. End users worked on simple DOS based machines, analog telephone lines and 2400 BPS modems. The main telephone line was used for data, fax and voice. But the system worked, and for those in remote areas, who had no options of international calls, this provided the only practical method for global communication. Operating on low costs and tons of goodwill, the local networks also setup bulletin boards which were used for community work and for activism. In times of danger, the Email provided an essential link, for sending out vital information, and for garnering support. That Internet, at the top end of technology, might well be appropriate for the South requires a shift in attitude that the development set have found hard to make. Rather than designing creative methods of using the net to the advantage of the South, the tendency has been to dismiss it as a tool that will only benefit the wealthy and therefore not worth pursuing for the majority world. But the Internet is here to stay, and with the usage growing exponentially, the technological benefits cannot be ignored. The choices are not easy. The investments necessary for developing infrastructure are enormous, and as long as a modem costs more than a cow, the potentially largest democracy in the world will be the democracy of a minority. Changes are taking place. As long as the Internet does allow a lone voice to be heard, it is upto the South, to ensure that the while the meganetworks that control the information flow, continue to bloom, the wild flowers of the South, through their tenacity, and resilience and their amazing ability to survive on the most slender of resources, continue to carve out a space for themselves. Shahidul Alam Dhaka October 1997 Abridged from the first published version in Himal Magazine, January 1998 issue Shahidul Alam Photographer Drik Picture Library Ltd. House 58, Road 15A (New) Dhanmondi R.A. Dhaka 1209 tel: 880-2-812954, 9120125, 823412 fax: 880-2-9115044 http://www.drik.org http://services.toolnet.org/ -- -- -- -- -- -- -- -- -- [5] From: "Bruce O. Young" <byoung@spnt.com> To: <emfa@publicus.net> Subject: T1 General Comments - E-mail in Rural America Date sent: Thu, 7 May 1998 22:12:49 -0700 While the majority of us in employed in computer-related disciplines live and work in large urban communities, the people who have the most to gain from affordable nation-wide e-mail are those living in the wide-open rural areas of our nation. As a former member of the U. S. Air Force, I got to live this first hand: although those employed on USAF bases are prone to enjoy working with some fairly high technology, we are also prone to find our bases situated in the most unlikely places: locations are chosen for strong prevailing winds, not the social value of their surroundings! People living in sparsely-populated rural areas often feel cut off from the rest of mainstream society, since they so seldom interact with the large urban centers that usually have the largest influence in shaping our culture. But even though they could see the greatest benefit from e-mail, they have often been the last to see it! When I was stationed in Minot Air Force Base, North Dakota, this came strongly home, particularly during the long, cold winters when "cabin fever" sets in! In the early 1980's, long before the Internet came into its full flower, e-mail was done via volunteer-managed "echo mail" systems. Users would dial in to their local Bulletin Board Systems (BBSs) and download QWK mail packets for reading off line. Replies would be uploaded on the next "visit," and another mail packet downloaded. The local BBSs would swap mail packets daily with BBSs that served as regional hubs, which would each interface daily with the international hub. It would take two or three days for your reply to their reply to get through, but who cared? We were sitting in our ice boxes in the middle of nowhere talking to the "real world!" Echo mail networks like FidoNet, RelayNet, IntellecNet, and U'nINet were active well into the 90's, and were often all rural areas had. The big proprietary commercial e-mail systems like Compuserve and America Online considered most rural areas to be "not cost effective," so they would rarely provide local dial-in numbers. So the only persons with e-mail accounts were those whose company had a compelling business need to provide e-mail accounts to their employees (that employees then could use for personal messages!), or those with deep enough pockets to afford the hefty long-distance bills required to use one of the dial-in commercial systems. Affordable dial-in Internet accounts with local numbers didn't appear there until 1995, a year before I left! So while it is indeed important to enable the urban poor with access to e-mail, we must also remember those who live in the hinterlands of our nation. Today, when the Internet appears to be everywhere, there are still many rural areas in our nation without local-call dial-in access to Internet e-mail. Something as simple as funding "800" number access to regional Internet Service Providers could make all the difference to people far from the nearest small town. - end - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Markle Foundation's E-Mail for All Universal Access Event WWW/Un/Subscribe Info: http://www.iaginteractive.com/emfa Sub To: majordomo@publicus.net Body: subscribe emfa-event Forward event posts via e-mail to others, for details on other uses or to send general comments: emfa@publicus.net - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -