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- - E-Mail for All - - - EMFA-EVENT - - - Universal Access - - http://www.iaginteractive.com/emfa - Details Below Universal Internet - Comments and Responses #1 ---------------------------------------------- The following messages are included in this digest: (Titles written by event host.) 1. Christopher D. Frankonis - CyberCafes 2. Alan Mackenzie - UA Technology Needed 3. Nathalie Goss - Free-Nets and Libraries 4. Eric Siegel - Library Cards and E-mail Accounts 5. Kyle Seidlitz - Inevitabile Access System Send your general comments and essay responses to: emfa@publicus.net -- -- -- -- -- -- -- -- -- [1] Date sent: Thu, 7 May 1998 10:16:22 -0700 (PDT) From: President b!X <baby-x@geekforce.org> Subject: T2Q4 Response # 4. Public access to the Internet from libraries and # increasingly diverse community locations represent the first # opportunities for those without the necessary technology to go # online. What are the trends with public access initiatives? # What has been learned? What are some of the better access # models for harder-to-reach populations? What are good examples # of community-oriented technology and information-literacy # training and education programs? To begin to answer this question, let me first offer the following brief text, the manifesto for the cybercafe I co-own in Portland OR: "The Millennium Cafe recognizes that throughout the history of cafes, they have been social centers for meeting friends and associates, reading the latest news, writing letters and tracts, and discussing the events and issues of the day. "Further, the Millennium Cafe recognizes that since its days as a research network, the Internet has itself evolved into a social center for chatting with others near and far, searching the web, sending email and publishing homepages, and participating in Usenet. "Understanding the clear parallels between the histories of the cafe and of the Internet, the Millennium Cafe seeks to bring the two together in meaningful ways by using the cafe environment to communicate and extend the culture of cyberspace, and utilizing the medium of cyberspace to facilitate and expand the culture of the cafe's community." Much of the rhetoric surrounding efforts to expand access to the Internet often appear to operate on a level of "it's good for its own sake", perhaps because to a certain extent many current netizens take it for granted that the net is useful, powerful, and enjoyable. But to expand access to the net, we need to show how the medium is somehow -relevant- to people's lives; to demonstrate that the Internet can easily be intregated into the sorts of activities and interests they already pursue from one day to the next. We need to make it to some extent familiar. While there are many variations on the general theme of the cybercafe -- from establishments founded mainly as a jump onto the bandwagon of hightech hype and flashy gizmos to neighborhood coffeeshops with an almost evangelical Internet mission -- they all nonetheless share the premise that familiar public spaces (cafes) can help bring people into unfamiliar public spaces (cyberspace). What cybercafes can perhaps do better than other avenues of increasing public knowledge of and access to the net is provide direct face-to-face contact and support for new Internet users. Trying to figure out the net on your own can sometimes be daunting. Calling tech support can sometimes be aggravating. But in the hopefully more relaxed and informal atmosphere of a cafe, new users (in my experience) often find it easier to overcome the initial hurdle of their lack of knowledge, and take it upon themselves to ask the person behind the counter, or even another customer who appears clued in, to help them understand. It certainly helps new users understand that the net is not only about the machines and the wires, but about the people using them. And that certainly helps breed familiarity with something new. Name: Christopher D. Frankonis / President b!X Title/Organization: Millennium Cafe, Inc. / GEEK Force E-Mail Address: baby-x@millennium-cafe.com / baby-x@geekforce.org Web Address: http://www.millennium-cafe.com / http://www.geekforce.org Location/Country: Portland, OR President b!X - Guerrilla Techno-Fetishist baby-x@geekforce.org ---------------------------------------------------------------- "The last splash mission besides irresistable bliss." ---------------------------------------------------------------- Global Effort to Eradicate Know-nothings http://www.geekforce.org -- -- -- -- -- -- -- -- -- [2] Date sent: Wed, 06 May 1998 19:27:32 -0700 From: Alan Mackenzie <talanm@earthlink.net> Send reply to: talanm@earthlink.net To: emfa@publicus.net Subject: Universal Access posting The prospect of universal access is a powerful one. However, technology is a long way to making this a true reality. I coordinate 10 computer centers in inner city Los Angeles. Participants have a difficult time adjusting to working with computers. A simple skill, such as keyboarding, can be a huge challenge. Many of our participants struggle for 8 weeks simply to master the basics of keyboarding. Never mind typing a minimally acceptable rate of 35 wpm. Learning a word processing program is an even greater challenge. In effect we offer universal email to all our participants. Few take advantage of it. Without full internet access (we can only provide access to email) most people simply are not interested in using email. Email provides no service that is not already available by telephone. The real challenge is providing individuals with the ability to have universal access in their bedrooms. That is where most people surf the net. I worked briefly for a Houston company in the early 90's that provided an inexpensive email and services box for $19.95 a month. People without PC's had ready access to the same services that a subscriber using a home PC had. The box could not have been worth more than $150.00. We need to bring low cost equipment to the table before talking about greater access. A $200 unit is what is needed. $200 total. Simply plug the phone line into this portable unit and bring the Internet home, in living color. And yes color is essential. Alan -- -- -- -- -- -- -- -- -- [3] Date sent: Wed, 06 May 1998 23:53:31 -0700 (MST) From: goss@aztec.asu.edu (Nathalie Goss) Subject: T1 General Comments #4 Nathalie Goss Past President, AzTeC Free-Net 1994-March1998 Director, AzTeC Free-Net 1998 E-Mail: goss@aztec.asu.edu Tempe, Arizona >> 4. Public access to the Internet from libraries and increasingly diverse community locations represent the first opportunities for those without the necessary technology to go online. Just a short comment here as I have already sent an essay in concerning "Networking Communities" which will appear on the 12th. The AzTeC Free-Net has had a close relationship with the libraries in Arizona since its inception. We encourage them to offer free access to our Free-Net for their patrons. Our goal is to have every library in the state connected and offering their patrons free access. Since we are the only Free-Net in the state, at this time, we are constantly striving to make this goal. In 1994 we also began a loaner service in which we provided free donated computers and modems to any organization willing to provide public access. Several libraries took advantage of this offer. The librarians in those libraries also became active with the AzTeC Free-Net and together we offered free seminars in Maricopa County. In my opinion, at least in the states, the library is the most convenient public access for many people. Some librarians may not be anxious to delegate needed funds to technology services and some may not be as willing to learn or teach their patrons how to use the Internet. Our experience here has shown that the majority of librarians are willing and able to help. As with anything new, funding, education and even space available in a given library will need to be addressed. As someone pointed out, it makes no sense to just provide the computers and modems if no one is there to teach the fundamentals. At AzTeC we do this at our monthly, public meetings and at special seminars all over the state. We also offer ongoing support via our 24 hr. help line and a manual written by an AzTeC board member.The manual is sold as a fund raising effort at nominal cost, but also given free to any library offering access to our servers. -- -- -- -- -- -- -- -- -- -- [4] Date sent: Thu, 07 May 1998 13:45:53 -0300 From: Eric Siegel <esiegel@nyhallsci.org> Subject: Re: EMFA: T2E2 - Learning from Internet Demographics - Birdsell Professor Birdsall writes: "In particular, we will want to study closely the explosion in public points of access such as after-hours school programs, libraries and community-based centers." This is a crucial point, and a way in which public and private investment may be leveraged to expand access. It is technically trivial (as hotmail and other providers demonstrate) to provide individuals with their own email boxes. There is next to no marginal cost for adding an email user. So should everyone who gets a library card get an email account? Everyone who registers in schools? As this expands, the "network effect" (as all of my friends get email accounts, email is much more valuable to me) should encourage participation. Eric Siegel Director, Planning & Program Development The New York Hall of Science -- -- -- -- -- -- -- -- -- [5] Date sent: Wed, 6 May 1998 03:11:51 -0400 (EDT) From: kseid@eugnpop1.eugn.uswest.net Subject: UAC Comments Full Name: Kyle Seidlitz E-Mail: kseid@pop.eugn.uswest.net Comments: The way that I see the trend of technology and it's apparent accessability, I see the inevitability of a "public" internet access system. The Worldwide AT&T backbone will most likely decide that it is easier and more cost effective within the next 5 years to start phasing out personal dedicated phone service. With improvements in IP Telephony that have already started to appear compared to three years ago, a videophone on the household computer will be about as commonplace in the American household as cellular is today. With the "shrinking world" concept taking off at geometricly increasing rates, electronic mail on a global level will even reach rural areas in "3rd world communities" before the end of the next decade. The above is my personal estimation of the next progression of the "market"'s interest and "guidance" of the world wide technology platform. end - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Markle Foundation's E-Mail for All Universal Access Event WWW/Un/Subscribe Info: http://www.iaginteractive.com/emfa Sub To: majordomo@publicus.net Body: subscribe emfa-event Forward event posts via e-mail to others, for details on other uses or to send general comments: emfa@publicus.net - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -